Effective Date: October 8, 2026
Gust Health facilitates access to telehealth services delivered by independent licensed healthcare professionals affiliated with Arora Health and Aesthetics and other authorized clinical providers.
By consenting to telehealth services, I acknowledge and understand the following.
Telehealth is the delivery of healthcare services through electronic communication technologies when the patient and healthcare provider are in different physical locations.
Telehealth may include online medical questionnaires, secure messaging, telephone consultations, video consultations and other electronic communications.
Some Gust Health consultations may be conducted asynchronously, meaning the patient and healthcare provider do not communicate in real time.
Patients may submit medical history, photographs, questionnaire responses and other information for later review by a licensed healthcare professional.
A provider may determine that real-time communication, additional information or an in-person examination is necessary.
Telehealth may provide convenient access to healthcare services without requiring an in-person appointment.
However, telehealth has limitations, including:
Inability to perform certain physical examinations
Potential delays or technical interruptions
Incomplete information if a patient does not disclose relevant medical history
Privacy and security risks associated with electronic communications
The possibility that in-person evaluation may be necessary
I understand that all medical decisions are made by the treating healthcare professional.
A consultation does not guarantee a diagnosis, prescription, specific medication or specific dosage.
The provider may decline to prescribe treatment or recommend alternative care.
I agree to provide accurate and complete medical information, including current medications, allergies, medical conditions and treatment history.
I understand that incomplete or inaccurate information may affect the safety and appropriateness of treatment.
Information submitted during a telehealth consultation may become part of my medical record.
My information will be handled according to applicable healthcare privacy requirements and the relevant provider's Notice of Privacy Practices.
I understand that Gust Health and affiliated healthcare professionals may communicate with me electronically regarding consultations, treatment requests and related services.
Electronic communication may involve privacy and technical risks.
Telehealth services through Gust Health are not intended for medical emergencies.
If I experience a medical emergency, I should call 911 or seek immediate emergency medical care.
I understand that I may withdraw my consent to telehealth services, subject to applicable law and the consequences for continued treatment.
Withdrawal of consent may prevent further telehealth consultations or prescriptions.
By selecting "I Agree," I acknowledge that:
I have read and understand this Consent to Telehealth.
I understand the potential benefits and limitations of telehealth.
I understand that treatment and prescriptions are not guaranteed.
I voluntarily consent to receiving healthcare services through telehealth.